Entities
Organizations integrating Whisper into customer service systems
Incidents involved as Deployer
Incident 7321 Report
Whisper Speech-to-Text AI Reportedly Found to Create Violent Hallucinations
2024-02-12
Researchers at Cornell reportedly found that OpenAI's Whisper, a speech-to-text system, can hallucinate violent language and fabricated details, especially with long pauses in speech, such as from those with speech impairments. Analyzing 13,000 clips, they determined 1% contained harmful hallucinations. These errors pose risks in hiring, legal trials, and medical documentation. The study suggests improving model training to reduce these hallucinations for diverse speaking patterns.
More